Moodle Blog

Googling Moodle help

Say you have a problem with Moodle – you’re not sure about how to upload cohorts for example.  You ‘re not a tweeter and you’re in a hurry. What do you do? You google it. Well that’s great, because you will get a lot of results. But beware….

Google will probably give you links to some useful forum discussions which will help you pinpoint your issue, and it might well find your search terms in the Moodle documentation. However, wonderful though Google is, it can’t keep up with Moodle, and you could well  find that Google offers you documentation  from versions much earlier than your own. While this might not necessarily matter, depending on your needs, it could make the difference between finding the solution to your exact problem or continuing to struggle.  Since Moodle 2.0 came out in late 2010, every Moodle version has its own documentation. Most Moodle sites will have a link to the documentation at the bottom of each page, and if you click this link, the big number top right will tell you your Moodle version. Not only that, but the links below give you quick access to other versions too, in case you need to compare and contrast:

However, when you google Moodle help, there’s no guarantee you will reach the version you need, so this blog post is just to make you more aware of the results. Let’s take that cohorts example:

When I googled “upload cohorts moodle” , top of Google’s search came http://docs.moodle.org/22/en/Cohorts. Take a look at that URL. The 22 in there means this page relates to Moodle 2.2 (released in late 2011) If you have Moodle 2.6, just change the 22 to 26 in your browser and you’ll be sent to the relevant, up to date page for you. Unfortunately Google isn’t quite there yet. I tried googling “upload cohorts Moodle 2.6” and top of the list this time was http://docs.moodle.org/25/en/Cohorts -note the 25 – nearly, but not quite! Obviously, search terms have a bearing on your results, and sometimes earlier documentation can help you anyway, but it’s definitely worth looking closely at the URL.

On a similar note, if you’re responsible for staff training at your organisation, or if you write articles or books on Moodle, or  enjoy helping out in the Moodle forums, always try to offer the latest Moodle documentation link when you respond to a query. Someone asks for help with Moodle’s text editor. A quick search will present you with http://docs.moodle.org/23/en/Text_editor So unless you know for a fact that the forum poster is using Moodle 2.3, then simply remove the number from your retrieved documentation link altogether. The URL http://docs.moodle.org/en/Text_editor will always give you the latest version – currently, Moodle 2.6.  (Actually, experienced docs linkers simply type the page name with two square brackets either side: [[Text editor]] , but that relies on your knowing the correct page name.)

So the lesson is: by all means, google Moodle help, but keep your eyes on those magic numbers 🙂

Dieser Beitrag wurde am Thursday, 16. January 2014 um 14:56 Uhr veröffentlicht und wurde unter der Kategorie Moodle abgelegt. Du kannst die Kommentare zu diesen Eintrag durch den RSS-Feed verfolgen. Du hast die Möglichkeit einen Kommentar zu hinterlassen, oder einen Trackback von deinem Weblog zu senden.

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